Bayesian Knowledge Engineering

After being an active Knowledge Engineer for 2 years modeling troubleshooters for various Microsoft products, I wrote a 70-page tutorial to train new knowledge engineers. On a later freelance project, I converted the Word document to a compiled online help format.

Microsoft has graciously given me permission to post the tutorial here: (No longer available, code originally written to run in Internet Explorer 4, and no longer works in modern browsers)

Adobe PDF version (Requires Acrobat Reader 4, available here)