You are hereBayesian Knowledge Engineering

Bayesian Knowledge Engineering

After being an active Knowledge Engineer for 2 years modeling troubleshooters for various Microsoft products, I wrote a 70-page tutorial to train new knowledge engineers. On a later freelance project, I converted the Word document to a compiled online help format.

Microsoft has graciously given me permission to post the tutorial here: (No longer available, code originally written to run in Internet Explorer 4, and no longer works in modern browsers)

Adobe PDF version (Requires Acrobat Reader 4, available here)

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- AVG Retail Registration at and register your AVG Product. Let's Get Started with in order to Activate AVG.
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AOL Mail is a free web-based email service owned by an American Company that enable the user to use all the email features provided by them. AOL Mail is also known as AIM which stands for AOL Instant Message.

Outlook is one of the services provided by Microsoft that deals in web-based suits of webmail, tasks and calendar service. Founded as Hotmail, Outlook is the first webmail service.

Kaspersky is word leading Antivirus and Cybersecurity Multinational company situated in Moscow, Russia. Kaspersky Lab is committed to work with their customers and provide the best security possible. They are dedicated to saving you from the trojan virus, worms, adware, ransomware, spam, rootkits, phishing, malware and other malicious activities.

AVG (Anti-Virus Guard) is software technology that is also a subsidiary of Avast Software. An easy and simple solution to all the security need of an individual and a business. Use your computers with confidence and without aggravation by protecting them from threats.

Avast Antivirus is a world-renowned name in the field of internet security and antivirus. Avast services are available for almost all the computing device in the market and secure them against the critical virus, spyware, malware, Trojan files and ransomware.

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Office 365 is actually a Web based version of Microsoft Office Suite. It was basically designed for large scale sectors & organizations for Business purposes.

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